Last Updated: June 2026
At Velo Nest LLC, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Returns
- Customers may request a return within 30 days of receiving their order.
- Items must be unused, undamaged, and in their original packaging.
- Proof of purchase or order confirmation is required.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Clearance or final sale items
- Personalized or customized products
Refunds
- Once we receive and inspect the returned item, we will notify you regarding the status of your refund.
- Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping
- Customers are responsible for return shipping costs unless the item received is defective or incorrect.
Contact Us
For return requests, contact:
Velo Nest LLC
Email: contact@velonestllc.co
